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Ways to Find Answers

Mail inquiries can be sent to:

United Way Worldwide
701 N. Fairfax Street
Alexandria, VA 22314
Tel: (703) 836-7112


Most Frequently Asked Questions

Many questions you have can and should be addressed to your local United Way. You can find your local United Way here. Otherwise, please read through these most frequently asked questions before submitting an inquiry.

  • I need financial assistance.

    United Way is not legally set up to provide direct financial assistance to individuals, but we work with many community partners that do. The best way to find available resources in your area is by calling our 2-1-1 help number. It's a 3-digit number like 9-1-1, but for access to health and human services. Calling 2-1-1 will get you a trained resource and referral specialist, who will know what services are available in your area. Sometimes the 2-1-1 line can be a problem from a cell phone, or may not yet be available in your immediate area. If you can't get through on 2-1-1, you can go to www.211.org and type in your zip code. It will provide an alternate number where one is available. 

    If you have trouble, you can call your local United Way and they may be able to point you in the right direction. Find your local United Way.

  • I need help with medical issues, or other services.

    The best way to find available resources in your area is by calling our 2-1-1 help number. It's a 3-digit number like 9-1-1, but for access to health and human services. Calling 2-1-1 will get you a trained resource and referral specialist, who will know what services are available in your area. Sometimes the 2-1-1 line can be a problem from a cell phone, or may not yet be available in your immediate area. If you can't get through on 2-1-1, you can go to www.211.org and type in your zip code. It will usually provide an alternate number. 

    If you are having medical issues, you might also want to check with the case manager/social worker at your local medical facility. They are often very helpful in accessing available resources. If you have trouble, you can call your local United Way and they may be able to point you in the right direction. Find your local United Way.

  • I want to request funding for my agency or project.

    This is a question for your local United Way, since almost all funding happens at the local level. Local United Ways are independently incorporated nonprofit organizations with their own grantmaking guidelines and local volunteers who make funding decisions. Find your local United Way.

  • I am a veteran in need of help.

    The best way to find available resources for veterans in your area is by calling our 2-1-1 help number. Calling 2-1-1 will get you a trained resource and referral specialist, who will know what services are available in your area. Sometimes the 2-1-1 line can be a problem from a cell phone, or may not yet be available in your immediate area. If you can't get through on 2-1-1, you can go to www.211.org and type in your zip code. It will usually provide an alternate number. 

  • I want to send United Way a donation via check/wire transfer.

    Checks should be made out to United Way Worldwide and sent to:

    United Way Worldwide
    P.O. Box 418607
    Boston, MA 02241-8607

    For wire transfers, please contact Jeanette Powell for more information.

  • I work at a local United Way and have a question for United Way Worldwide.

    Employees at local United Ways should be registered at United Way Online, where you can find resources, tools and direct contact information for all United Way Worldwide staff members. For answers, please visit United Way Online or Ask United Way.

  • None of these responses address my concern.

    Please use our view our full FAQ page for more answers and our inquiry form.